Risk iQ

How-To Videos

• Video Guide - Logging in to Smartview and Accessing the Help Page
• Video Guide for Line Managers - How to Assign Driver Assessments and eLearning Courses
• Video Guide for Line Managers - How to View Grey Fleet Information on Smartview
• Video Guide for Line managers - How to View Licence Check Information on Smartview
• Video Guide For Drivers - How To Complete the eDeclaration
• Video Guide for Drivers - Completing the Grey Fleet Portal
• Video Guide for Drivers - How to Access Assessments and eLearning Content

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General FAQ's

• What is Smartview?
• What is Risk iQ?
• Where can I access the user guides?
• How do I reset my password?
• What are the trusted emails I should expect correspondence from?
• How can I contact someone at Risk iQ?

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Risk iQ Academy

• Who should be assigned an eLearning course?
• How do I assign eLearning content?
• How do drivers access the content?
• How long do drivers have to finish the course?
• How do you know when a driver has finished a Course/Assessment?

Grey Fleet

• Who should be assigned Grey Fleet?
• What information do you need to provide for Grey Fleet?
• How do I reissue the Grey Fleet app?
• How do I upload pictures of my documents?
• What should I do if documents are expired or invalid?

Licence check (eDEclaration)

• Which employees require a licence check?
• Why won’t the eDeclaration accept my full driving licence number?
• What should I do if my driving licence isn’t a UK licence?
• What am I agreeing to, when I consent to the eDeclaration?
• Where do I find my licence number?

Assessment Answers

• Answer Sheet - Driver Assessment CAR/VAN/HGV